Support

Clear support paths for beta visitors.

Use these support pages to report bugs, request features, or check known issues during beta.

General support

Keep support practical.

During beta, support should focus on what went wrong, what the household expected, and what context is needed to reproduce the issue without collecting sensitive family details or anything unrelated to the problem. In-app bug reports can also become tracked issues so follow-up stays easier to manage.

Beta guidance

Set expectations clearly.

Known limitations, unfinished flows, and temporary rough edges should be easy for testers to find before they submit a new report.

Response flow

Keep bugs and ideas organized.

Clear routes for bugs, feature requests, and known issues will make the beta feedback loop easier to follow as support opens up.